Coronavirus update

We understand many of you will have growing concerns about Coronavirus. The safety of our customers, staff and contractors remains our number one priority. We wanted to let you know we are continuing to work within the government guidelines and this will impact on our services to you during this unprecedented time. We appreciate we are not your first priority but wanted to let you know we are still working and we are here to help you when you need us.

Viewings for new homes
We will not be providing viewings for our shared ownership homes in the normal way. We will be videoing all of our homes to enable you to look around the property from the safety of your own home. These videos can be accessed through the individual scheme pages on the SO Living website

Sales Completions
  • If you’re in the process of completing on the sale of a property, we will continue to work with you and our solicitors to ensure the sale continues.
  • If you have a completion due in the next three weeks, while we have been all advised to Stay at Home, we will take the Government guidance and will be in contact with you shortly to discuss the options available.

Contacting us
We are still available for you to contact us, you can do this through email at, by telephone on 0800 0778 748 or through SO Living Facebook page.

We’ve taken these decisions so that we keep our staff and you, safe and help our NHS by following the Government’s instructions to stop the spread of the virus.

Please be assured that we will continue to do whatever we can to support our customers.

Thank you for your support during this time.